Shipping policy

Shipping Policy — MALOVE MZ US Official Store
Last updated: November 6, 2026

We ship within the United States from our U.S. warehouse. Operated by Lifevolution US, the authorized U.S. store for MALOVE MZ. Based in California, United States.

In-stock orders
Typically processed within 1–3 business days (excluding weekends and U.S. holidays). Standard delivery usually takes 3–7 business days after shipment, depending on location and carrier.

Pre-order / restock items
Items marked Pre-order on the product page ship in about 2–3 weeks from our U.S. warehouse. Processing and delivery estimates begin after the item ships.

Shipping rates (U.S.)
• Free Standard shipping on orders of $69 or more (before tax), unless otherwise shown at checkout
• Standard: $7 when the order is under $69
• Express: $25
The amount shown at checkout is final for that order.

Tracking
We email a tracking link when the order ships. Allow up to 24 hours for the first carrier scan.

Address accuracy
Please verify your shipping address at checkout. Contact us immediately if you need a correction before the label is created.

Damaged or lost packages
Contact us within 7 days at lifevolutionus@gmail.com or 626-616-7798 with your order number (and photos for damage). We will work with the carrier to help resolve the issue.

We currently ship to the United States only.